![]() Connection progress will be displayed in the next window: USB Redirector Technician Edition will proceed to the next step where the customer needs to enter your Technician ID and fill the Additional information that will help you to distinguish between different customers (it can be an order number, e-mail address, name or any other text).Īfter filling the fields, click Connect to establish connection with the technician. After initialization has been finished, you should see the following message: Start USB Redirector Technician Edition's customer module and wait while it initializes. Redirecting a USB device via USB Redirector Technician Edition is very easy, you need to:ġ.Start Customer Module on the customer's computer.Ģ.Start USB Redirector Technician Edition on the technician's computer.ģ.Establish connection with customer and connect the USB device. ![]() ![]() How to Redirect a USB Device for Servicing ![]()
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